Customers without Internet access should contact HP support. We were unable to find any drivers for your product. Javascript is disabled in this browser. Asia Pacific and Oceania. If no defects appear on the diagnostic page, the cartridges and product are probably working correctly. For lighter images less ink , drag the slider to the left. Please verify your product is powered on and connected, then try again in a few minutes.

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Missing colors If any of the color blocks or patterns is entirely missing, the cartridge is not functioning properly. Both left and right cartridges almost full. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Please try again shortly. The printer Properties dialog box opens. This page requires Javascript. Printed System – Windows 7, Windows 8, Windows 8. If you saw no defects. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. How does HP install software and gather data?


This printer has been designed with several attributes to minimize impact on HP’s environment. Please use the product number and serial numbers of the new product to validate warranty status. Drivers may be in development so please check back at a later date or visit the product homepage.

Any warranty support needed would be completed by the third party that sold the product. Select all Deselect all. Unless your monitor is calibrated, the colors will not be correct. Introduction This document contains information about installing the print cartridges.

HP Customer Support – Software and Driver Downloads

Click here to continue troubleshooting c in English. If the print quality of the page is good, click Done and stop here.

Missing lines or streaked bars If a pattern shows more than a few missing lines, or a bar is streaked, that prnter cartridge is not functioning properly.

Asia Pacific and Oceania. Pentium II or equivalent or higher. The right slots for cartridges. Asia Pacific and Oceania. Do not touch the copper-colored contacts or ink nozzles. Please try again shortly.


Please wait while we process your request. If the print quality is bad, proceed to the prlnter step. This page requires Javascript. See your browser’s documentation for specific instructions. Supported media sizes Media sizes supported when printing from a computer.

HP Photosmart D Printer | HP® Customer Support

Select the desired files and choose ‘Download files’ to start a batch download. This product was designated to be returned to HP. Doing so can result in clogs, ink failure, and bad electrical connections. See your browser’s documentation for specific instructions. This product was sold by a reseller.