I had multiple copies of partially installed printers–very frustrating! I saw some posts that said to avoid using the troubleshooter but I also saw a post that said it had worked for two printers for one poster. Lucas North Created on August 10, I hope that what I learned will be of use to other owners and save them some time and frustration! Also, remember that old printers like this don’t like to be plugged into a USB 3 port.

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In reply to grahamshepherd’s post on September 1, Uninstall the printer and the driver from every place imaginable!

Hi Denise, thank you for the great instructions. Further advise would be really helpful with the no driver problem for win I tried it a couple times but the changes it made didn’t lead to printeg successful installation for me.

Also, if the setup program gets stuck or you see a Windows application that tells you that printfr device has not been fully installed, you will need to go back to Step 1. I recommend this discussion Another bad omen is a cartridge stall error on the printer. Close that window and check the Device Manager and Devices and Printers to see the status of the printer.

FrankDeighan Replied on January aoi, Restart the computer and verify that the printer and driver have been removed. No more drivers for this printer. Otherwise, power down the computer and the printer and do a cold start. I eventually pieced together what I needed to do after a lot of research and even more trial and error.


I saw some posts that said to avoid using the troubleshooter but I also saw a post that said it had worked for two printers for one poster. It seems del only part of the drivers for faxing got carried over in the upgrade to 10, then when I tried to install the other drivers on top from 2 different discs I had that ptinter with the printer, I kept getting error messages.

Dell Photo Printer 966 Drivers for Windows 10

Later the Setup Wizard will say that it has completed but that’s not the truth. Uninstall any other Dell printer drivers that get carried over from Windoze 8.

Lucas North Created on August 10, Prniter have been able to successfully reinstall my Dell printer! Here is the page.

My new printer has four ink cartridge Ha,Ha.

Dell Photo Printer Drivers for Windows 10 – Microsoft Community

If the Dell Setup Wizard offers to create the driver directory because it does not already exist, that’s a good sign! Lucas, I am having the same problem that you experienced with the upgrade to Windows 10 but I cannot locate my driver disc. The next screen will give you an opportunity to do a test print and let Dell monitor your printer usage.

I was never able to get the test print to work at this point. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.


LeonMU Replied on January 31, Hope it helps someone. This site in other languages x. Should I try using the disc or getting the driver from the Dell website?

Dell Photo All-in-One Printer Specs – CNET

Denise I could not locate the steps to correct this Print issue and I was hoping that you might know the protocol that I need to follow to get my Dell Photo All-In-One Printer working again. I also am not using a network printer, so if either of these situations applies to you, you will have to determine how to establish those settings. I also had an issue where my touchpad wouldn’t work after the upgrade but thanks to other kind souls who had already figured that one out on this board, that was an easy fix.

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If so, you’ll soon be hearing the familiar sound of your printer cranking out beautiful work for you!