It is brand new, I bought it from Amazon, how do I get a replacement? Because of copyright regulation, our software does not include this function. Test on a different laptop to exclude a USB port problem. In Windows, there is a file and a toolbox that will open and it can easily write on tablet and see on computer. He is a lifelong computer geek and loves everything related to computers, software, and new technology. The problem is only solved by resetting the machine, why?

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The pen is broken in this condition. Can I add a signature panel on the tablet for Excel or Word files?


We delete comments that violate our policywhich we encourage you to read. This thread is locked. If there is one it will be here http: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. That is why the Pen Pressure functions are greyed out. After I installed the driver and app, the pen program creates interference.


Genius MousePen 8×6 Drivers: Subscription auto-renews at the end of the term Moysepen more. Gaming Accessories by Gordon Gottsegen Jun 28, There will be an icon in the Program List after installation.

We have some problems with your product. The pen, mouse and tablet effective distance must be mousepeen 15mm; otherwise, this could create this condition too. Enter Handwriting Tool, and you can choose Color, Width, and so on. Tell us about your experience with our site.

The protective cover is used for consumption. There is no response after I connected the tablet and installed the driver, why?

Genius MousePen 8×6 – mouse, digitizer, stylus Series

Genius MousePen 8×6 Drivers Download. If unsure, contact customer support for assistance. This site in other languages x. Using the tablet for a few months, it creates 8c6 on the surface, what can I do?

Genius Product Support – MousePen 8×6

Sorry this didn’t help. Whenever I would touch the tablet pen to the tablet itself, and I hold still, the cursor keeps jumping around. Because of copyright regulation, our software does not include this function. The best multidevice Bluetooth keyboard yet The best multidevice Bluetooth keyboard yet by David Carnoy. I have a triple monitor setup for the tablet, but the program cannot map the tablet to one screen.


Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical genlus services. Tablet display keeps blinking, mouse and pen are not working. Furthermore, installing the wrong Genius drivers can make these problems even worse. Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

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When the pen is on the tablet, the blue light comes on. The cordless pen has level pressure sensitivity but it does not support pressure sensitivity adjustment. Finally, download the latest version driver to see if this helps.