Change the place where you use the mouse, test whether the frequency is affected by another device or not. Back to home page. If it is not working after changing the battery, try to turn the mouse switch off and on again. Try to change the battery first. Email to friends Share on Facebook – opens in a new window or tab Share on Twitter – opens in a new window or tab Share on Pinterest – opens in a new window or tab. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why?
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Add to watch list. This item may be a floor model or store return that has been used. See all condition definitions – opens in a new window or tab. How do I solve this? But if your mouse is a wire mouse, the mouse is broken.
I cannot find the driver that supports my device, I am hoping you can develop a driver which can 0638 with the latest versions of Windows and other systems. I do not read Spanish nor understand why the symbols on the keys do not appear on the screen.
This amount is subject to change until you make payment. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. Seller assumes all responsibility for this listing. Jul 01, If yes, there is no need to install a driver.
For additional information, geniu the Global Shipping Program terms and conditions – opens in a new window or tab. Mouse will stop working when moving or the cursor jumps randomly for no reason.
For additional information, see the Global Shipping Program terms and conditions – opens in a new window or tab This genkus includes applicable customs duties, taxes, brokerage and other fees. The mouse is not detected.
Check if your device is a plug-n-play device or not. The mouse sensor data read performance will be impacted. Delivery times may vary, especially during peak periods.
My laptop cannot detect the product and the cursor is not moving in Windows 7, why? I am still having problems with the symbol. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. If it is not working after changing the battery, try to turn the mouse switch off and on again. But if the problem is the egnius, it is a hardware problem on the product.
Use only one set of devices at a time. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.
If you have any other questions, contact customer support for assistance. S so that means no driver is required always check that package contents. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. An geniius that has been used previously.
Download GENIUS Keyboard & Mouse drivers
KBX ob a chance to lose the data code between keyboard, mouse and receiver, which causes devices does not work. My mouse has a left button problem – when I click once, sometimes it clicks twice. I bought a Genius product seven days ago.
Henius try to change a new battery first if needed. Tried to change batteries, even downloaded drivers from your website, but nothing changes. But if it is not a wireless mouse, the mouse is broken.